1. Introduction
Proxitek Inc. ("Proxitek", "we", "our" or "ours") places great importance on the protection of personal information. This privacy policy aims to transparently explain how we collect, use, communicate, store, and protect personal information obtained in the course of our activities, in accordance with the Act respecting the protection of personal information in the private sector (RLRQ, c. P-39.1), as amended by Bill 25, as well as the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.
By accessing our website https://proxitek.ca or by providing us with personal information, you agree that this information will be processed in accordance with this policy.
Name of the person responsible: Yvi Ndeudjui
Title: Security Officer
Email: conformite@proxitek.ca
You can contact this person for any questions regarding this policy or the management of your personal information.
2. Person responsible for the protection of personal information
Name : Yvi Ndeudjui
Title : Security Officer
Email : conformite@proxitek.ca
The person responsible for the protection of personal information (RPRP) ensures compliance with applicable legal obligations and supervises the implementation of this policy. Any questions, requests, or complaints regarding the management of personal information can be addressed directly to him.
3. Nature of the personal information collected
Since the Proxitek website is a showcase site without online sales or recruitment functionality, the collection of personal information remains limited. Proxitek may nonetheless collect the following categories:
- Identification and contact information: name, first name, email address, phone number, company name, position or professional title.
- Information provided voluntarily: any information transmitted via a contact form or during direct communication (e.g.: request for information, submission).
- Technical and browsing data: IP address, device type, browser type and version, pages viewed, duration and time of visit, collected through cookies and analytical tools.
No financial, banking, or credit card information is collected. The website does not collect information related to recruitment or job applications.
4. Purposes of the collection
The personal information collected is only for the following purposes:
- To provide our IT services and respond to inquiries.
- To ensure the administrative management of the client relationship (billing, correspondence, service follow-up).
- To improve the quality and performance of our website and services.
- Communicate with visitors who contact us (e.g.: respond to a request for a quote).
- Comply with applicable legal and regulatory obligations.
- Conduct anonymized statistical analyses on the use of the website (e.g.: traffic, usability, performance).
Any use for electronic marketing purposes (newsletters, promotional communications) only occurs if you have expressly consented to it and you can withdraw this consent at any time.
5. Legal bases for processing
Proxitek processes personal information in accordance with one or more of the following legal bases:
- Your free, informed, and specific consent.
- The performance of a contract or service provision.
- Compliance with a legal obligation.
- Proxitek's legitimate interest in ensuring the security, reliability, and quality of its services, subject to respecting your
rights and freedoms
6. Communication and sharing of personal information
Proxitek does not sell, rent, or transfer your personal information to third parties. Any communication occurs only under the following circumstances:
- Authorized subcontractors and suppliers: data hosts, cloud service providers, communication or website management tools, contractually bound to confidentiality and security obligations in accordance with Law 25.
- Competent public authorities: when required by law or to protect our rights or those of our clients.
No personal data is transmitted for commercial or advertising purposes to third parties.
7. Conservation and destruction of information
Proxitek retains personal information only for the time necessary to achieve the purposes for which it was collected or to comply with applicable legal or contractual requirements.
Once the retention period has expired, the information is destroyed, anonymized, or securely archived.
8. Security of personal information
Proxitek implements appropriate administrative, technical, and physical security measures to protect personal information against loss, theft, unauthorized access, disclosure, or alteration. These measures include:
- Data encryption during transfer or storage.
- Restricted access control to systems and information.
- Regular backups and continuous monitoring of the infrastructure.
- Internal security policies and staff training.
9. Hosting and transfer outside of Quebec
Personal information may be hosted or processed in Canada or the United States, depending on the cloud service providers used. In these cases, Proxitek ensures that adequate contractual safeguards are in place to provide a level of protection equivalent to that required by Quebec legislation.
10. Your rights
In accordance with the Act on the Protection of Personal Information in the Private Sector, you have the following rights:
- Right of access to your personal information.
- Right to rectify any inaccurate or incomplete information.
- Right to withdraw consent for certain uses (e.g.: newsletters).
- Right to cease dissemination or to deletion, where applicable.
- Right to file a complaint with the Commission d'accès à l'information du Québec (CAI) if you believe your rights have not been respected.
Any request or complaint must be addressed to:
conformite@proxitek.ca
If you are not satisfied with the response received, you can contact the Commission d'accès à l'information du Québec (CAI) directly:
Commission d'accès à l'information du Québec (CAI)
Website: https://www.cai.gouv.qc.ca/ Email: cai.communications@cai.gouv.qc.ca
Phone (Québec): 418-528-7741 Phone (Montreal): 514-873-4196 Toll-free: 1-888-528-7741
11. Connection cookies
Our website uses connection cookies and similar technologies to:
- Enhance your browsing experience.
- Analyze site traffic.
- Tailor content to your preferences.
You can configure your browser to refuse or delete cookies, but some site features may be affected.
12. Changes to this policy
Proxitek reserves the right to modify this policy at any time to account for legislative or technological changes. Any updated version will be posted on our website and identified by a new "last updated" date. We encourage you to review it periodically.
Last updated: 2025-11-01
13. Contact information
Proxitek Inc.
120 Garneau Street
Boischatel Quebec G0A 1H0
info@proxitek.ca
Personnal information protection officer:
conformite@proxitek.ca